We want to ensure that you are completely satisfied with your purchase from us. If, however, you change your mind or are dissatisfied with your purchase, you have the right to withdraw from your contract within 14 days without giving any reasons.
Withdrawal Period: The withdrawal period is 14 days from the day you or a third party named by you, who is not the carrier, take possession of the goods. In the case of digital content that is not delivered on a physical medium, the withdrawal period begins on the day the contract is concluded.
How to Withdraw: To exercise your right of withdrawal, you can inform us, Miniparts24, through a clear statement (e.g., a letter or an email) about your decision to withdraw from this contract. You can use our sample withdrawal form for this purpose, but it is not mandatory. The form can be found on our website.
Consequences of Withdrawal: If you withdraw from this contract, we will refund all payments received from you, including the delivery costs (except for the additional costs arising from your choice of a different type of delivery than the one we offer, the most favorable standard delivery). The refund will be made promptly and no later than 14 days from the day we receive notice of your withdrawal.
Return of the Goods: The goods must be returned to us without delay and in any case no later than 14 days from the day on which you inform us of the withdrawal from this contract. You, as the customer, bear the costs of the return.
Exclusion of the Right of Withdrawal: Please note that the right of withdrawal may not apply to certain goods, such as sealed products that are not suitable for return for reasons of health or hygiene if the sealing has been removed after delivery.
We hope that you are always satisfied with your purchase at Miniparts24. If you have any questions about the right of withdrawal or your purchase, we are happy to assist you.