The best way is to search using the original MINI part number or a cross-reference number. Alternatively, you can use a clear part description or your MINI model. Then compare the vehicle model, model series, engine type and all details on the product page. Search for spare parts.

A single detail such as “N18 engine” is not always enough to confirm compatibility. If the part number, model, year or model series and engine match the information on the product page, you can order the part directly. If any details are contradictory or incomplete, send us the item number and the complete 17-character VIN before ordering.

We need the item number of the spare part and the complete 17-character VIN of your MINI. Depending on the component, we may also need the model, year, engine or existing part numbers. Details such as “2010 MINI” or just the engine code are often not enough. Send a product enquiry.

New parts are unused and offered in original-equipment quality. Used parts have previously been installed and may show normal signs of use. Refurbished parts have been professionally reconditioned; items marked accordingly also require a refundable core deposit. The product images and description show the condition offered. If an important detail is not shown, send us the item number and tell us exactly what you would like to see.

We can supply the spare part or install it in our specialist MINI workshop. We do not provide free repair instructions, remote diagnosis by phone or ongoing support for repairs you carry out yourself. Request a workshop appointment.

You will automatically receive a confirmation after successfully completing your order. Please also check your spam folder and the customer account for the sales channel you used. If you ordered through eBay, you will find the order in your eBay account. Do not place a second order simply because the confirmation email is delayed.

We automatically notify you when your order has been received, has left our warehouse and is in transit. You will receive the tracking link by email or in the customer account for the sales channel you used. After the dispatch notification, it may take some time for the carrier to display the first scan. Until then, our customer service team generally has no further status information. Open your Miniparts24 customer account.

The applicable delivery time is stated on the product page. Unless a different delivery time is shown, delivery within Germany normally takes 1 to 3 working days and international delivery usually takes 3 to 10 days. If you order items with different delivery times, we normally ship them together; the item with the longest delivery time then determines when the order is dispatched.

The shipping method and cost are calculated according to the destination country, basket contents, size and weight, and are displayed before you complete the order. We deliver to many European countries and, by prior arrangement, to destinations beyond Europe. Not every shipping method is available for every product or destination. View delivery times and shipping costs.

If collection is available for your order, you can select it during checkout. Please do not travel to Schüttorf until you have received confirmation that your order is ready for collection. Collection itself is free of charge.

The online shop displays the payment methods available for your destination country and order during checkout. These include PayPal, credit card, Apple Pay, Google Pay and, depending on the country, other online payment methods. For workshop jobs and collections, payment by card, cash or agreed bank transfer in advance is possible. View payment methods.

Depending on how you placed the order, you will receive the invoice by email or through the customer account for the relevant sales channel. Please first check your Miniparts24 or eBay account and your spam folder. Have your order number ready if you need to contact us.

An intra-Community supply may be possible for an eligible business based in another EU member state. The complete company details and a valid VAT identification number must be provided and successfully verified before the order is completed. The VAT treatment depends on the result of this verification.

The requirements, deadlines and possible exceptions are explained in our right-of-withdrawal information. You can submit your withdrawal using the returns function in your customer account or on the right-of-withdrawal page. Pack the goods securely for transport and include the order details so that we can identify the return correctly. View right-of-withdrawal and returns information.

Do not continue installing or modify the item. Send us the order number, item number, a brief description of the issue and, where useful, clear photographs. We will review the case and then tell you the next steps. Report a problem.

For exchange parts marked accordingly, you pay a core deposit in addition to the item price. We refund the deposit after receiving and successfully inspecting a complete, matching old part that is suitable for reconditioning. Sending the parcel does not trigger the refund. We refund the deposit only after the old part has arrived and passed our inspection.

The matching old part must be returned within 14 days of receipt, complete, free of oil and in a condition suitable for reconditioning. Damaged, incomplete or incorrect old parts cannot be accepted for a core-deposit refund. We recommend using insured shipping with tracking. View deposit conditions.

We specialise in BMW MINI models from the R50 series onwards with combustion engines. We do not currently work on electric vehicles. We only accept Classic MINIs in exceptional cases and by prior arrangement. View our specialist MINI workshop.

Use our appointment form and provide your contact details, the complete 17-character VIN, the vehicle registration number and a brief description of the problem or work required. You can upload photographs, fault-code reports or the vehicle registration document directly. Written details can be matched to your enquiry more quickly and reliably than information given over the phone. Request a workshop appointment.

We first diagnose your MINI after check-in. We contact you if we have questions, if additional work needs your approval or when your MINI is ready for collection. Once any necessary work has been approved, we carry out the repair and notify you when it is complete. We do not provide scheduled daily progress updates.

The duration depends on the vehicle, the actual findings, parts availability and any additional work required. A reliable estimate is therefore often only possible after diagnosis and a complete inspection. Even for a known job, further repair work may become necessary once work has started.

We currently charge approximately €130 including VAT per hour for diagnostic work. Our regular workshop labour rate is currently €118.41 including VAT per hour. A cost estimate is free of charge if we subsequently carry out the repair; otherwise, we charge for the actual work involved in preparing it. For repairs expected to cost more than €1,500 and for special orders, we generally require a 25% deposit.

As a rule, we use parts from our own range or our suppliers. We only install customer-supplied parts in justified exceptional cases and by prior written agreement. We cannot guarantee the suitability or quality of a part sourced elsewhere or accept responsibility for hidden defects; our own workmanship is assessed separately.

Depending on the appointment and availability, we offer workshop replacement cars, a pick-up and delivery service and a waiting area, and we can arrange vehicle collection. Specify the additional service you need directly in your appointment request so that we can check availability and costs in advance. Request an additional service with your appointment.

You will find all vehicles currently for sale on our used-car page. Specifications, condition, price and availability are shown with each MINI. Vehicles that have already been sold remain visible as references and are marked accordingly. View used cars.

Depending on the vehicle, either a direct purchase or a commission-based sale may be possible. For an initial assessment, we need the model, year, mileage, VIN, condition, asking price and clear photographs. You will find the terms for commission-based sales on the relevant page. Sell your MINI on commission.